What to Look for in an HVAC Service Agreement

As a homeowner, you are probably very mindful about how well your house operates. You check the paint for cracks and peeling, you listen out for odd noises and flickering light bulbs, and you keep track of all warranties on electronics and appliances. When it comes to your heating and cooling, you want to make sure everything functions properly regardless of the season. If you've considered working with a local HVAC company to handle regular repairs and inspections, you may be offered a service agreement for long-term maintenance.

A service agreement with a heating and air company typically involves a number of perks one might not receive through contacting a company when something breaks. Preventative maintenance is one benefit to a service agreement, in that the technicians inspect your systems and head of potential problems so you don't pay more for repairs.

If you have been offered such an agreement, you might wonder if the service you get is worth the cost. Agreements will vary depending on the company, but there are a number of commonalities that should belong in every agreement. Some things you want to watch for include:

1) Priority Status. It can be frustrating call on an HVAC repairman and get the "we'll come when we come" answer. A service agreement should include some provision for priority calls when you have an emergency.

2) Discounts on Needed Parts. If something in your heating system needs a new part, the cost is normally tacked on to your bill. Priority customers should be given a discount option with a service agreement, or at least a discount on that specific repair or installation.

3) Thorough inspection of AC units. It's always good to make sure your air conditioning is ready for a hot summer. Have your technician check the freon and condensor, clean filters and drain lines, and make sure the temperature gauge is accurate.

4) Thorough inspection of your heating system. Again, an agreement should guarantee your HVAC serviceman will pay detailed attention to your furnace or boiler. Duct work, charges, burner assemblies, and evaporator coils should be inspected, cleaned, and repaired where needed.

Before you commit to signing anything, however, it's best to comparison shop if you intend to invest in long-term service. An agreement with a reputable company is beneficial to homeowners concerned about comfort and safety, but you don't want to get roped into a water-tight contract that doesn't benefit you. Shop around.